see completed letter

56 Ashlea Terrace
.....Harnden
............Liverpool
..................L6 6ND

The Toy Company
4-8 Malory Crescent
Kensington
London
W15 2LS

Dear Mrs Dawkins,
Wednesday 16th March 2004

. ...............................I would like to make a complaint about the model aircraft kit I bought last Tuesday.

................................When I opened the box, the wings were missing and the glue had all dried up. I am returning the kit with this letter and would like a full refund of my money.
................................I was very disappointed not to be able to make the model plane. I usually find that toys bought from The Toy Company are excellent.
Yours sincerely,
Yours faithfully,
Mr. H. Butterworth.