56 Ashlea Terrace
.....Harnden
............Liverpool
..................L6 6ND
The
Toy Company
4-8 Malory Crescent
Kensington
London
W15 2LS
Dear
Mrs Dawkins,
Wednesday
16th March 2004
.
...............................I would like to make a complaint about
the model aircraft kit I bought last Tuesday.
................................When
I opened the box, the wings were missing and the glue had all dried up. I am
returning the kit with this letter and would like a full refund of my money.
................................I
was very disappointed not to be able to make the model plane. I usually find
that toys bought from The Toy Company are excellent.
Yours
sincerely,
Yours
faithfully,
Mr.
H. Butterworth.